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Scoring, Results, and Hierarchy Views

How response scores become maturity levels, investment scores, color statuses, and organization hierarchy rollups.

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Scoring, Results, And Hierarchy Views

Results combine completed responses into scope-level views. Draft responses are preserved for the respondent, but they do not count toward maturity scoring until submitted.

How to read the result set

Highest sequential level completed

Assessment result · Formal maturity

Progress across all maturity cells

Assessment result · Investment

Organization, division, subdivision, individual

Assessment result · Hierarchy

Fix the first bottleneck

Action use · Formal maturity

Leverage higher-level work already done

Action use · Investment

Compare patterns and target support

Action use · Hierarchy

Use the formal maturity level and the investment view together. The hierarchy view shows where the pattern is local or organization-wide.

Score Scale

Each answer is converted to a 0-1000 score. Likert answers are scaled across the six response points. Choice answers use the score attached to the selected option. Multi-choice questions use the average of the selected option scores.

Cell scores are averaged across completed responses. Level scores are then calculated from the cells assigned to that level.

Sequential Maturity

Sequential maturity logic

A higher level can show achievement or investment, but the formal maturity level advances only when every prior level is completed.

A level has three raw score bands:

  • Completed: 700 or above.
  • Started: 300 to 699.
  • Not started: below 300.

The formal maturity level is sequential. If Level 2 is not completed, Level 3, Level 4, or Level 5 may show strong scores, but they are treated as blocked for formal maturity until the lower-level gap is resolved.

Investment Score

The investment score averages all maturity cells. It answers a different question than formal maturity: how much learning organization work appears to exist across the model, including work at higher levels.

This is important because an organization may have strong higher-level practices but still be formally blocked by a lower-level gap. The investment score helps leaders see that progress is not lost; it can be leveraged once the bottleneck is addressed.

Hierarchy Rollups

Each participant belongs to one division path. Results are calculated for:

  • the full organization
  • every parent division
  • every nested subdivision or project
  • individual respondent perspectives when enabled

A parent division includes participants in its child divisions. This allows comparison between the whole organization and local patterns without creating a matrix organization model.

Status Colors

Use the color signals as triage:

  • Green: completed or strong.
  • Yellow: started or developing.
  • Red: not started, blocked, or requiring attention.

The formal level should guide sequence. The investment and category views should guide where to focus resources.

References

Measuring achievement of learning organizations in construction

Chinowsky, P.S., Molenaar, K., and Bastias, A. (2007). Engineering, Construction and Architectural Management, 14(3), 215-227.

Leadership in a knowledge era: achieving a learning organization

Chinowsky, P.S. and Molenaar, K. (2005). Construction Industry Institute Research Summary 201-1.